I was using Airtel Internet Broadband and paying for a plan of around 900 Rs. Later, I shifted to cheaper plan and it was ARP UL (5+1) Plan Super Save 649 Rs. Nowhere it was mentioned that ARP is Advance Rental Plan and that I will have to pay 4095 Rs in advance for six months. It should have been clearly mentioned what ARP is. However I was shocked when I received a bill of Rs. 4095. I asked Airtel to break it up into parts but they refused. I was expecting lower bill and they sent me 6 months bill which is 4095. Their mistake is that they nowhere mentioned that I will have to pay in Advance. they should have clearly written ARP is Advance Rental Plan! I thought it’s just the name of the plan. Please look into the matter. You can contact them at 121@airtel.in.com

Saurabh Das
D-30, HIG, Indore 452008
Email: das.saurabhkumar[@gmail.com / 13/08/2015 / 8:19 am

Leave a Reply

Your email address will not be published. Required fields are marked *

Answer the below question * Time limit is exhausted. Please reload CAPTCHA.