I had the worst shopping experience at Jabong. Never again I am going to shop at Jabong.

I ordered a ‘beige colored Basics casual shirt (order no.151112204933333) on 12th Nov 2015. The first instant itself, they surprised me by mentioning the expected date of delivery as 3rd Dec 2015, almost a month. While other online shopping websites take at the most a week to deliver, here they were asking me to wait for a month. I was in no hurry, so I complied.

They told the item will be shipped by 20th Nov 2015. But even after 23rd Nov 2015, no intimation about it was made, and I had to contact the customer care. The next day, I was informed that even the last item had been sold out and my order had been CANCELLED I will be refunded.

How embarrassing!

Waiting for a month to hear that the item has been cancelled. Curse to Indian retailers.

They are supposed to face stringent actions for providing this sort of shopping experience. Never again I am going to shop with Jabong.

Gautham Hari
Kumbanad P.O, Thiruvalla, Pathanamathitta 689547, Kerala
Email: gauthamhari.gh]@gmail.com / 28/11/2015 / 9:32 pm

This article has 1 comment

  1. Hi,

    Apologies for the inconvenience caused. Hope your issued has been resolve by now. In case for future query feel free to contact customer care-01246128000 or care@jabong.com

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