Regarding customer service and delivery by Winni online cakes

I had a lot of mental pain and agony dealing with this WINNI team for online cakes and delivery. I ordered a birthday cake for my wife on 12th of Feb 2018 which was to be delivered by 14th Feb 9:00 PM but this has not been delivered till now. Besides their customer care is so pathetic that they do not have the courtesy to address user’s issues…. some robots sitting behind the desk… the numbers are not reachable and you can’t get in touch with them under any circumstance.

The mental pain i went through the entire day can’t be described here. Please help me and other people to get rid of such mental agony in future… Please refer to their webpage in Face book and you will be able to see the complaints of users there…

sandeepan Duwarah
Boiragimoth, Dibrugarh 786001, Assam

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