Quality complaint against Monginis cake:
Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch…
Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.
Radhika Bansal, Gurgaon, Haryana
ICICI Bank wrongfully debits charges for alleged dishonor of cheque – Rs.55/-
Mr. Boopathi Manickam of Madurai, Tamilnadu had posted a complaint on 04-08-2009 about wrongful debit of charges by ICICI Bank for alleged dishonour of cheque. As per Mr. Manickam, the bank had failed to assign proper reason for the charges and had also not returned the cheque to him. The bank had itself represented the cheque which got cleared the second time. ICF took up the matter with the ICICI Bank and subseque…
ICICI BankBoopathi Manickam, Madurai, Tamilnadu
Complaint against AutoIndia for non-receipt of dues:
Mr.S.K.Gupta of Noida, who was contracted by AutoIndia to work as an Auto Expert for their web portal http://www.autoindia.com, had posted a complaint in the Forum on 19-08-2009 with regard to non-receipt of his dues from AutoIndia. Mr. Gupta now confirms that an amicable settlement agreement has been reached between him and Mr. Binu T.G. of AutoIndia.com for settling the dues by AutoIndia.com.
S.K.Gupta, Noida - 18.09.2009
Refund from IndiaTimes shopping – Rs.8,590/- : Mr. Nilay Nandy Majumdar ordered one Microsoft Lumia 535 from Indiatimes Shopping on 01-01-2015 vide order No.3004091356 at Indiatimes by paying full amount of Rs.8590/-. At the time of order expected date of delivery was 7th Jan 2015 but after confirmation of my order the delivery date changed to 19th Jan 2015. But even after two weeks he did not receive the product. He wanted to cancel the order get refund but the customer care were not supportive…
Nilay Nandy Majumdar, North 24 Parganas, West Bengal
Refund from Yepme – Rs.250/- – Mr. Prince Gupta of Faridabad, Haryana 121005 ordered a product with Yepme ( order No.32333647) but the order was cancelled by them without any intimation. Even after three months the customer did not get refund. He posted his complaint at ICF on 23-11-2016 and the matter was taken up with Yepme. The customer finally got his money back on 21-12-2016.
Mr. Prince Gupta of Faridabad, Haryana
Refund from Flipkart – Rs.7,980/: Ms. Rema Chongtham of Hyderabad, Andhra Pradesh (rchongtha[at]gmail.com) ordered a Micromax Canvas Doodle 3 A102 on Flipkart vide order No OD40704062764 on 4th July and receive on 9th July. When she checked the phone it showed that sim card not detected and sometime the phone did not switch on. She made a return request on the same day but was rejected. She posted her complaint with ICF on 14-07-2014 and the matter was taken up with Flipkart. The customer f…
Ms. Rema Chongtham, Hyderabad, Andhra Pradesh
Complaint against MakeMyTrip for short-refund – Rs.4,285/-:
Mr. Angad Nagpal of Delhi (Email: angad_21(at)hotmail.com) had received short payment of refund against the cancellation of Kingfisher Airlines flight booked through MakeMyTrip in the sum of Rs.4,285/-. After not receiving the short paid refund amount even after reminders, Mr. Nagpal posted his complaint with ICF. ICF took up the matter with MMT and Mr. Nagpal received his balance refund amount on 26-07-2010.
Makemytrip - 26.07.2010
Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Replacement of Micromax Aisha A52 – Rs.5,441/-:
Tushar Kanti Ghosh of South Biresh Pally, Madhyamgram, Kolkata – 700129, West Bengal (Email: anirban.ninja(at)gmail.com) had bought one ‘Micromax Aisha A52? smartphone from ‘The MobileStore’ at Madhyamgram, Kolkata-700129 on 23rd July. But to his great dismay he found that the set is having many problems which made it almost unusable. The problems which I have faced are frequent call drops, contacts missing, very low battery life and the…