Regarding defecftive headphones from Snapdeal

I placed a purchase order with for “Zebronics wireless head phone – vivo – with FM Radio” DT:31Tst July 2016. The manufacturer has given 1 year warranty against manufacture defects. The ordered product I got in one week time.

But the headphone developed audio connectivity problem just within 2 days use. i complained to and got replacement.

Whereas since the replacement headphone also developed similar audio connectivity problem just within 4 days use. I complained to and requested for refund since both the first supply and replaced headphone developed similar problem within just few days. But point blank refused refund. They say their responsibility eased with 7 days replacement/refund policy. Therefore since both the headphone had similar problem just in few hours use, i find no point in getting it repaired with manufacturers service center.

Therefore I put it, the headphone supplied to me by is totally defective and request for refund in full.

Manalath Narayan
Vignan Nagar, Bangalore-560075, Karnataka
Email: / 25/08/2016 / 5:23 pm

1 comment for “Regarding defecftive headphones from Snapdeal

  1. Snapdeal
    26/08/2016 at 3:37 pm

    Dear manalath_na,

    Thanks for reaching out to us with your concern. Kindly share your order id or complaint number with us on so that we can assist you in a better way.

    Team Snapdeal

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