Regarding delay in claim settlement by SBI Bhilai branch

My father had taken a loan of Rs.2 lacs from Bhilai-3 SBI Bank, against which an LIC Insurance was taken. Subsequently, my father died on 23 Aug 2016 due to cancer. My father was a government employee. He had a balance of Rs.70,000/- in his salary account. After his death, the bank people took 70000 from the salary account to clear the loan whereas the bank should have cleared from the LIC policy value. My father was the only earning member and we do not have money in our house. We are facing lots of problems. We had made a claim to the bank as per their advice but even after 3 months nothing has happened. Whenever I go to bank they are not addressing the issue properly. Please do something.

Abhishek Kumar
Charoda, Bhilai 490025, Chattisgarh
Email: axxxxxxxx4@gmail.com
8.37.232.170 / 28/11/2016 / 9:50 pm

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