Regarding double insurance deduction by SBI for home loan

I have taken a home loan from SBI, Narkeldanga branch ( currently situated at Rajarhat, near City Center-II), Kolkata of Rs 32 Lacs. The said loan had been sanctioned on 21st May 2014. And the same loan is insured with SBT Suraksha. EMI for both the account debit on a monthly basis @ Rs 29428 /- & Rs 2268 /- from date of loan sanction.
On 21st Aug, i found another debit of Rs 25856 /- is showing in my Home loan account stating that ” Premium for General Insurance”. Regarding this I have mailed to customer care dept. but got reply that to contact home branch.. I also contacted with home branch ( Mr. Sxxxxxp). He asked me to submit a xerox copy of that SBT Suraksha (insurance certificate) with a letter to reverse the same from my account. I have done the same. Again he told me to contact with chief manager reversal. I have not contacted with chief manager. which is impossible for me as because I am a handicapped person. The bank is situated 15-20 Km away from my house. Everytime taxi fare is coming around Rs 500 /- for up & down.

My grievance is to reverse the same with the extra interest charged in last 3-4 months.

Subhasis Praharaj
Laskarhat (Opp Jugal Store), Kolkata 700039, West Bengal
Email: subhasis]@godrejcp.com
14.99.142.175 / 28/11/2015 / 12:01 pm