I order a cake online through the site Indiacakes.com on 27/08/2016 and opt for the midnight deliver which costs 150 Rs in addition to the actual proce for such delivery schedules. I paid 800 Rs (650 +150) for the cake to be delivered on 27th midnight. I recieved the confirmation mail aso from the site for the payment done and order accepted with the delivery date mentioned as 27/08/2016.

The apathy here is the cake never reached midnight but the next day after 2 PM. In between I communicated through various means to the indiancakes authorities ( called w/o any attendance, chat and mailed). The Support team seems reluctant to attend the unsatisfied costumer and just passing the ball to each other’s courts. Its really annoying. Firstly they promised me something which they never accomplished and secondly I was charged extra money without ant delivery for the opted schedule. I request you to take strict action against such fraud ecommercing sites.

Order number: 100187185

Anish Kumar Giri
Jabalpur, M.P. India
Email: axxxxxxxxxxxi@gmail.com / 29/08/2016 / 9:29 pm

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