Regarding failed DMRC recharge though Paytm

I tried to recharge my dmrc travel card using patym on 22nd of november but the transcation failed and my money(rs 200) got deducted. now i am trying to get in touch with their customer care but there is no single customercare window. so plz help me. i am attaching screenshot and details are following.. order id -2253417947.

Puneet Pandey
Raghubir Nagar, New delhi 110027
Email: mxxxxxxxxxxxxz@gmail.com
8.37.225.49 / 24/11/2016 / 12:17 pm

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