This product TB-36B Terabyte Optical Mouse was one of the product which was displayed to to be sold for Rs. 99 (till midnight of 21/4/2017) for which I received an email on 21/4/2017. When I clicked on this product to purchase it was showing Rs. 139 as its price.
Secondly, there was an email which was sent to me on 22/4/2017 around 8:02 AM IST stating that I can purchase this product for Rs. 99 but again when I went to purchase it it showed Rs. 139. Along with this product there were two other products that were sent to me and when I clicked on the Shop Now option, the page showed that the product is being discontinued.
Thirdly, whenever I went to the CALL US option, the customer care number of ShopClues never showed up and it was taking me to MY ACCOUNT page and it was showing the products which I had already purchased.
I found the customer care number from some other site and raised a complaint stating these issues to the Cust. Care execute who in turn told me that within 4 hours someone from ShopClues would call me to sort out these issues and said that if no one calls me (I felt like a threat too) I was told that I can go ahead and file a case against shopclues for this kind of cheating/ wasting my time by providing wrong and false info. etc. with any consumer court/ forum and that no action can be initiated against ShopClues.
I feel that SHOPCLUES are intentionally trying to cheat me as a customer by sending all wrong info. via my email for the products that are being discontinued and wasting my time and discriminating me by making me to go to their website and to find out eventually that the product has been discontinued.
Also, where is their contact details not provided on their website seems like CHEATING customers so that even when there is an issue no customer can contact them.
Begumpet, Hyderabad 500016, Telangana