Regarding false plan assurance by Vodafone to stop porting out

I got call from Airtel to port from Vodafone. Airtel offered me the 399 plan for lifetime which includes 1700 local and STD minutes, 200 SMS and 1GB 4G data. An executive from Airtel collect the required documents. 2 Days later i.e. on 17th August 2016, I got call from Vodafone to stop the porting, as they also offered the same plan. So I decided not to port as same plan was offered and continue with Vodafone. An executive from Vodafone told me that plan will be activated in 72 hours. Till 22/08/2016 it wasn’t activated. I did call Vodafone Customer care for assistance, the lady executive denied the offer and activated some other plan worth Rs. 499/-.

Vikram Dalvi
Bramhagiri, Mumbai 400065, Maharashtra
Email: / 24/08/2016 / 3:55 pm

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