Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company:
Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced.
Complaint against satvikshop.com for non-delivery – Rs.199/-.
Kishore K, Chandanagar, Hyderabad, andhra pradesh Email: kallepu_k(at)yahoo.com bought Dabur honey from satvik shop.com Jan 2 2013 via order no7000018208. They failed to deliver the product even after continuous follow up. They finally said the would refund the money but Mr. Kishore did not get the money. He posted his complaint with ICF on 23-03-2013 and got the money back on 25-03-2013.
Satvikshop.com - 26.03.2013
Refund against charges in excess of MRP – Rs.226/-: Mr. M Navaz of Mangalore, Karnataka (Email: mubeennavaz[@]gmail.com) had ordered 1Kg Pigeon Baby Laundry Detergent Powder through Amazon.in on 26-10-2014 alongwith other items vide Amazon.in Order no. 402-7074521-4551556. He received the consignment on 29-10-2014 but found that the MRP for 1Kg Pigeon Baby Laundry Detergent was printed as Rs.499 on the packet whereas Amazon had charged Rs.775 for the product. He sent a complaint to Amazon.i…
M Navaz, Mangalore, Karnataka
??Refund from NowNaukri – Rs.72,793 – Mr. Muthuvel Ramachandran of Abu Dhabi, UAE paid money to NowNaukri against their promise for a job in UAE. Mr. Ramachandran paid by credit card in their website a total of Rs.72,793. Since Mr. Ramachandran was not satisfied with services he requested for cancellation and refund. However, the company did not refund despite repeated emails by the customer. Mr. Ramachandran posted his complaint with ICF on 27-05-2016 and the matter was taken up with the comp…
Abu Dhabi, UAE
Claim against MakeMyTrip / Shiftthoughts Consulting – Rs.5500/-:
Mr. Brij Mohan Bhatt of New Delhi (brij.bhatt(at)maxbupa.com) had done a transaction with Shiftthoughts Consulting on 03-10-2009 to avail an offer through MakeMyTrip.com for the value of Rs.5,513.90. Mr. Bhatt neither received the coupon nor any communication from MMT. They did not agree to refund the money. Mr Bhatt posted his complaint with the Forum on 04-06-2010 and the Forum took up the same with MMT. After follow-up and f…
Makemytrip - 20.07.2010
Refund from Paytm – Rs. 5,828/- : Mr. Mangesh Sable of Navi Mumbai, Maharashtra ordered a Fly F50Q (Blk+Slv) (Black) on 28/04/14. But the supplier (edge infotel) had sent 18 month old imported Fly 50S. Mr. Sable returned the phone with Paytm reverse courier. But he did not receive any replacement or refund. He posted his complaint on 13-06-2014 and the matter was taken up with Paytm. Finally, the refund was processed on 21-06-2014.
Vashi, Navi Mumbai, Maharasthra
Complaint against MakeMyTrip for delaying the refund of amount wrongfully charged on customer’s credit card – Rs.17,140/-:
On 16-06-2009 Mr. Nitin Sawant of Mumbai tried to book a ticket on Mumbai-Riyadh-Mumbai sector on makemytrip.com for 18th travel date. However, the site did not take the booking due to problems with the credit card. Subsequently MakeMyTrip offered to book the ticket offline and Mr. Nitin accepted and paid in cash. On returning from his trip he found that the credit card h…
Nitin Sawant, Mumbai - 12.08.2009
Refund of Rs. 42,000/- + documents from Quikr: Mrs. Sujita Kushwaha, Bangalore 560100, Karnataka paid Rs.42,000/- to Quikr for availing RTO services. She had also submitted to Quikr the original documents for verification purpose. However, even after a month there was no development and the customer was unable to take the car out for a drive. She posted her complaint with ICF on 15-03-2017 and the matter was taken up with Quikr. After rigorous follow-ups and guidance to Ms. Kushwaha, she got her…
Sujita Kushwaha, Bangalore 560100, Karnataka
Refund from Fitnessworld.in – Rs.2,198/- : Mr. Akshat Mangla of Gurgaon, Harayana had placed an order for INR 2198 on 15-Sep-2016 with fitnessworld.in. The company claimed to have shipped the product on 19-09-2016 but the customer did not get the product and there was no information from the courier company. He contacted Fitnessworld many times but was given false assurances every time. So he posted his complaint on 02-11-2016. The matter was taken up with Fitnessworld and finally Mr. Mangla g…
Akshat Mangla, Gurgaon, Harayana
Refund from Jet Airways – Rs.6,795/-: Ms Meenakshi Babu of Chembur, Mumbai 400071, Maharashtra (Email: meenababu[at[hotmail.com) tried to book a ticket to Coimbatore through Jet Airways operator for travel on 09-04-2014. After going through all the steps and taking all the details, the operator said the ticket could not be booked due to their system error. Ms. Meenakshi Babu therefore booked the ticket online. However, when she check her mail box she was surprised to see two bookings (includin…