Regarding Hathway internet service

I reside at Borivali -Mumbai we have been using Hathway internet service since more then 6 months. The service provided by Hathway internet service (Mumbai-Borivali) is a worst service I ever used. Recently I for the renewal of the Internet contract I paid more the 6000? for 6 months service. Every alternate day I have to call them to make a complaint that the Internet is not working. It has been 3 days continuously I am calling them as the Internet is not working. The answers u get are 1. The area is down we can’t do anything about it, it will take 4 hrs to resolve. 2. Next day- your router is showing offline over here we will reset it, the problem won’t occur again. 3. Your area is down what can we do, the engineers are trying to solve it will take time. The Internet stopes working during day time because of which the office work gets stuck. We are making a complaint every alternate day (recently everyday) but same issues we are facing. We have been cheated in the name of fast and good internet service. We have registered so many complaints with them but they are not solving our issue. We want to register a complaint against Hathway broadband Internet.

Neha Palande
Borivali, Mumbai 400066, Maharashtra
Email: omkar.230] / 20/11/2015 / 12:10 pm

1 comment for “Regarding Hathway internet service

  1. Hathway
    24/11/2015 at 12:45 pm

    Dear Neha,

    We apologize for any inconvenience. Please share your Hathway account number and contact number. An executive will get in touch with you.

    Hathway Broadband

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