I had booked a hotel reservation at Shree Prayagraj Hotel, Allahabad for 2 days, 8-10 August via cleartrip. But,I was denied from checking-in by the hotel authorities as they said they had no allegiance with cleartrip and they don’t accept their reservation. I then called Cleartrip customer care, and got the executive on phone with the hotel manager, but to no avail. Then, I contacted a policeman from the nearest police station, who then persuaded the hotel autrhorities to give me a fresh room as a totally new customer. i also got the manager write on my cleartrip voucher that he has not entertained the reservation, and UI had to make a totally new purchase.
I need an adequate compensation from cleartrip for all the trouble they have caused me.
79, C.D.A. Colony, Shastri Nagar, Patna 800023, Bihar
220.127.116.11 / 11/08/2015 / 10:34 am