Regarding Iberry Auxus Note 5.5 servicing during warranty

This is to inform you that 10 months back i have purcharge the Iberry Auxus Note 5.5. Now the phone has some problem on the touch screen. When i called to the care they just raise the rquest and told me to update the farewell.

After that also it is not working and i submitted that phone to chennai service center on 24/07/2015. After that i got a called on monday said that there is some damage on frame as per the screen shot attached.

The next i called on wednesday they said that its totally free of cost as the product is in warrenty and it will take 2-3 days to service.

Now today when i called they said that we have to change the display and touch pad and for that u have to paid Rs 8000.

I this they are cheat us and i request you to please look in to this matter and take some action against them.

Snehasish Das
PTC Chennai 603103, Tamil Nadu
Email: / 31/07/2015 / 11:10 am

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