Regarding Lenovo Laptop service

I have a Lenovo G50 laptop. I am facing a problem with my keyboard and hence submitted my laptop to the nearest Lenovo Service centre (Pincode 700026). I am a government employee, Assistant Engineer, WBSEDCL, and hence I need to travel. I submitted my laptop on 15.10.2016, and they promised me to give it back repaired on 18.10.2016. But now they are telling that the spares are not available and it will take time. If I do not get the laptop by 22.10.2016, I will be in serious trouble as I am leaving Kolkata for my job. I have requested the service centre person as well as on the toll free no.several times but none of them is giving me any assurance. My laptop is within warranty period. Please look into the matter and take necessary action so that I can get my laptop repaired by 21.10.2016. My S.O.No.is 7024232563.

Rounak Kar
Kolkata 700026, West Bengal
Email: rxxxxxxxxxx6@gmail.com
47.15.6.136 / 19/10/2016 / 10:12 pm

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