In reference to my ICICI Bank account number 12xxxxxxxxx8, I would like to mention that I was not using this account since almost last year as I am having a salary account with your bank account number 1xxxxxxxxxxxx4 which I use regularly. Few days back, I thought that I will use both my accounts simultaneously as to park some of my funds as savings into the another account for which I called the customer care and enquired about the account ending with 2878 on which they said that my current balance is 0 and the account is inoperative to make the same active and start using it again I need to do any transaction. He also said to maintain a MAB of Rs. 10k per month from now on to which I enquired that since I was not using this account for almost a year and not maintaining a MAB will there not be any bank charges levied to me for the same to which he said NO. Now my point is why I did not get a clear answer to my question, and I got looted by your institution after I transferred 10k into the account as I can see that a bank charges of 7k got levied into my account the same day.

Dhriti Mallik
B P Township, Kolkata 700094, West Bengal

This article has 1 comment

  1. Dear Customer(dhriti_ma),

    We regret the inconvenience caused. We request you to email us your concern with your contact details on Please mention the UID (a4iisb) in the subject line of your email. Our official will assist you.

    ICICI Bank Customer Service Team

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