Regarding Matrix shampoo from Snapdeal vendor

I purchase matrix opticare smooth straight sampoo online that is of 400ML that product is duplicate there is no fregnance as well as soaping quality in that product which actually matrix shampoo contains. I called snapdeal they told me this will not be replaced, they told me to have word with matrix. I fired complaint to matrix comp too they told me fire complaint against snapdeal as they did not produce that product in the market that was duplicated once.

Aditi Nagpal
Subhash Nagar, New Delhi 110027
Email: / 28/11/2016 / 2:55 pm

2 comments for “Regarding Matrix shampoo from Snapdeal vendor

  1. snapdeal
    29/11/2016 at 4:43 pm

    Dear aditi_na,

    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on with these details. We assure you all possible help.

    Team Snapdeal

  2. Snapdeal
    07/12/2016 at 4:19 pm

    Dear aditi_na,
    We hope your concern is resolved. Please drop us an email at in case you need any further assistance.
    Team Snapdeal

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