Regarding non-delivery of Lenovo laptop order with Ebay

I have placed order on ebay 18-Oct-2015 for Lenovo G5080 laptop and made payment through HDFC credit card. They have not given any update on this order in next 5 days. I called to ebay on 23-Oct for update they said payment verification pending so need bank statement and credit card soft copy then order will process. I send both docs on 23-oct and again in next 3 days no update from ebay. Again yesterday i called to ebay they told me it will completed by today means 27-oct and i will get call. i havent received any call so today i called to ebay now they are saying i will not get product and will get refund in next 6-8 days. They wasted my 10 days time and now i wants product immediately or refund immediately why should i wait more 6-8 days. They given me wrong info they accepted it in call. Please take strict action against ebay and they should have panelty for this misconduct with me/customer.

Gaurav Parashar
Ground Floor, Hari Nagar Ashram
Email: parashar.hcl] / 28/10/2015 / 10:12 am

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