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Regarding non-receipt of refund from snapdeal

I ordered Lava Xtron Z704 16 GB Wifi Tablet on snapdeal on 26/09/2015(order no:8615185734) and I received the product on 30th seot 2015. On the very same day I placed a return request and the product was taken by the courier staff on 1st oct 2015. I got a msg on 5th of october that the refund has been processed and I’ll receive the money back in my account within 4 days. But I didnt get the amount credited in my account yet.

Radhalayam, Plavila, Aramada P.O, TVPM, Trivandrum 695032, Kerala
Email: divyarakesh123]@gmail.com / 17/10/2015 / 11:42 am


    • Snapdeal on 20/10/2015 at 1:50 pm

    Dear DIVYA_RA
    Sorry for in convenience. This is informed you that your concerned has been noted and our team is working on it .For any further clarifications ,please write to us at writetous@snapdeal.com and kindly mention order ID in the subject line of mail.

    Snapdeal Online Team

    • Snapdeal on 08/01/2016 at 12:25 pm

    Dear DIVYA_RA,

    Hope your concern has been resolved. Do let us know if you need any further assistance. Please write to us at help@snapdeal.com.

    Snapdeal Team

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