I had booked a sedan cab on ola mobile app on 16/08/2015 at bhubaneswar. I was given confirmation on my booking that the cab will reach the booking address at right time. But at the neck of the moment i received a call from the driver of the cab that he will not be able to reach as he was far away from my location. When i contacted the customer care of ola cabs they assured me of giving a cab asap but that also went in vain as i got the same reply from the other driver. When i again contacted the customer service they just simply replied me to go for other alternative . I was supposed to catch a flight and at a neck of the moment they cancelled my booking without giving me any prior notification. How can they harass a customer like this.
LANE 4 DHARAM VIHAR, BHUBANESWAR 751030, Odisha
220.127.116.11 / 19/08/2015 / 4:13 am