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Regarding old materials from Snapdeal

We purchased self adhesive packets from Snapdeal. In Sept2016, they communicated that, all the materials to be changed against a new one. We have been contacting Snapdeal regarding this since long. Post 6 months suffering and business loss, they have finally come up with Resolution stating nothing can be done at their end. There are 2 employees involved in it. No one is listening to us.

We have 3 concerns…
(a). No exchange of Old packaging material (6.5″ X 6.5″ 64 pieces 11.5″ X 13.5″ 15 pieces 13.5″ X 16″ 77 pieces).
(b) Business shut-down (Hold) since Dec, because of this Dispute.
(c) Reversal of Order Cancellation fee because of Non-availability of “UNBOX ZINDEGI” packets.
Value written as 2500/- refers to only available junc materials and nothing else.

Swati Saha
Vadodara 390020, Gujarat
Email: nxxxxxxxxxxc@gmail.com / 07/04/2017 / 8:23 am


    • snapdeal on 10/04/2017 at 4:20 pm

    Dear swati_sa2017,

    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

    Team Snapdeal

    • SWATI S on 11/04/2017 at 7:37 am

    Case ID: 06890141 and Case ID: 07342512.

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