Regarding order placed with

I’d ordered shoes from an online website named ‘’ on 4th October. The order cost ?1581.00 I payed them through SBI netbanking facility. The payment was deducted succesfully but they did not placed my order. They didn’t sent any mail or any SMS for the confirmation of my order.

I tried calling their helpline services but they didn’t recieved calls and made me wait for 15 min. They even charged ?1/min for the calls and didn’t even took my call after 15 min of waiting. Then I tried calling SBI tollfree helpline. They said that there isn’t any such deduction to show on their system but according to my bank statement I could see a deduction of ?1581.00 on Oct 4th.

I request you to file a complain against and help me to get my money back along with the consideration amount. For more info I’am sending you the bank statement of my account as the proof.

Animesh Rajwani
Indore 452001, Madhya Pradesh
Email: / 12/10/2016 / 1:38 pm

1 comment for “Regarding order placed with

  1. 21/10/2016 at 4:22 pm

    Dear Animesh,

    We sincerely regret the experience you have been through.Please share your order number and contact details at,we will get in touch with you and resolve the issue at the earliest .

    Thanks & Regards,
    Team Voonik

    P S : For further clarifications feel free to reach us at or 08066667777.

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