Regarding out-of-warranty Toshiba hard disk

I have purchased a Toshiba canvio 1TB hard disk from snapdeal. The product comes with a three year warranty. However when I checked online the product is being shown out of warranty. I have raised a complaint with snapdeal on 16 Aug, 2016 and have not been able to get a reply from snapdeal.
However when in one of my mails I mentioned that snapdeal will be liable for any warranty and replacement issues, the next day I got a call from the courier company for a reverse pick up.
I again tried to get in touch with snapdeal for the reason for such behaviour but they do not care to reply. My point is if the product is out of warranty why is snapdeal showing a three year warranty and misleading the customer.

Bhawna Chopra
Beverly park, Lucknow 226007, Uttar Pradesh
Email: / 21/08/2016 / 10:10 pm

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