Complaint against Hindustan Lever Pureit.
Mr. Rupendrasinh Parmar of Narmada, Gujarat (Email: kaalirupen(at)yahoo.co.in) had lodged a complaint on 01-03-2010 regarding servicing of his defective Pureit. ICF had submitted the complaint to Hindustan Lever and the same was resolved on 02-03-2010.
Refund delayed by MakeMyTrip – Rs.34,752/-:
Mr. Shraddha Raikar of Mumbai had booked ticket from Mumbai to Chicago through MakeMyTrip.com on 09-06-2009 through his credit card. Due to some technical problem the ticket booking was not successful and finally Mr. Raikar opted for cancellation and refund. MakeMyTrip had been delaying the refund for more than three weeks and Mr. Raikar posted a complaint in the Forum. We took up the matter with MakeMyTrip and could obtain the refund for Mr. Raikar…
Makemytrip.com - 08.07.2009
Refund from Yatra.com: Rs.8,500/-:
Himani Mehrotra, Pune, Maharashtra Email: himani.mehrotra(at)tcs.com booked two bookings of kingfisher airline on date Wed, 24 Oct,2012, 11:35 with reference number 06081218736 (Pune to delhi) and Mon, 29 Oct,2012 , 09:00 with reference number 06081218215 (Delhi to Pune). The flight was subsequently cancelled by the airlines but the refund was not forthcoming. They said whenever kingfisher will refund them they’ll refund the passenger. Mr. Mehrotra posted …
Yatra.com - 07.02.2013
Refund claim against Tradus.in – Rs.13,550/-:
Mr. Cyril of Kerala (Email: 2maurice(at)gmail.com) had won the an auction for LG LCD Jazz Atom (22 inches) Model : 22LU11UR on tradus.in on 22 April 2010 and made the payment of Rs. 13551.00 on the same day itself. The seller did not send the product or respond to Mr. Cyril’s repeated reminders. Annoyed by the attitude Mr. Cyril had requested for refund of the same through tradus.in on 29th April 2010 and later on 1st May and 2nd may 2010 also. …
Mr. Cyril, Kerala
Website renewal was not done inspite of payment – Rs.2,404.50:
Suresh Thiagarajan of Basavanagar, Bangalore, Karnataka (Email: suresh_jewels(at)yahoo.com) had paid an amount of Rs. 2404.50 towards the domain renewal and hosting charges as of 20th Nov 2012 to Internet Worldwide, Bangalore – 560006 on 20/11/2012. The domain was due to expire by 12th Dec 2012. He also received the invoice for the amount paid and was assured that the domain will be renewed from 13th Dec 2012 to 12th Dec 2013. H…
Refund from Toolwale – Rs.9,731/-: Mr. Anish V Nair of Changanasserry 686546, Kerala placed an order with Toolwale.com for f&d tower speake valued at Rs 9731 on 24/09/2016. Since they failed to deliver the product , Mr. Nair asked for refund. Mr. Nair has been trying to get the refund for the last two months but refund was not made. He posted his complaint with ICF on 07-12-2016 and the matter was taken up with the parties concerned. After follow-ups, the amount was refunded on or about 30-1…
Anish V Nair, Changanasserry 686546, Kerala
Quality complaint against Monginis cake:
Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch…
Wrong roaming plan activated by Airtel – Rs.3,999/- : Mr. Satish of Vijayawada, Andhra Pradesh had wanted to activate roaming package for USA for his employer’s son and he was asked to do a recharge of Rs.3,999/- by Airtel. However, Airtel activated UAE roaming pack instead of USA. Mr. Satish spoke to Airtel and also wrote to them but to no avail. He posted his complaint with ICF on 18-05-2017 and the matter was taken up with Airtel. The customer finally got credit for the said wrong deduction …
Satish, Vijayawada, Andhra Pradesh
Refund from Ostore24 – Rs.575/-:
Bhupendra Juvatkar of Thane – 400605, Maharashtra (Email: bhupen_j[at]hotmail.com) ordered 4 Fa Men Deodorant for Rs575.00 plus Rs. 5 shipping on 20th June, 2013 through Axis Credit card, Order ID is 1116. But he did not receive the product even after a month. He sent Many mails to their support team got no response. He posted his complaint with ICF on 22-07-2013 and subsequently got his refund back on or about 24-07-2013.
Thane, Maharashtra - 25.07.2013
Customer charged for unsolicited debit card – Complaint against ICICI Bank:
Dr. Boopathi Manickam of Madurai (firstname.lastname@example.org) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.
ICICI Bank - 30.12.2009