I had ordered for a car cover via order id OD506879775261584000 from Flipkart Amounting Rs. 574/- which got delivered on 2nd September 2016, but after using the cover my car’s body got blue stains which are not getting off by sampoo. I contacted a garage and they quote me approx Rs. 5000 to clean the car, as whole body is covers with stain. My purchase was for Rs. 574 and i am left with additional cost to clean the car amounting Rs. 5000/- what should i do? Is it my fault? I purchased the cover to protect my car but the condition got worse.
I contacted flipkart but they say they wont be able to compensate my unnessary expense which i have to bear due to their faulty product. Moreover i live in kolkata and in no time we will be celebrating Durga Puja and i am left with a stained car which i cannot use to manuver in the city? Was it my fault for which my holidays during puja is being ruined..despite having a car i have to hire a vehicle to manuver who is going to bear all these extra cost? and flipkart says they are not going to provide any resolution on this.
With lots of hope i have approached here to get my problem solved. Looking for a quick response from your end and hope you understand my problem. Please find the enclosed pictures for better understanding.
Sanjay Kumar Routh
Gopalpur, Sarkarpara, Kolkata 700143, West Bengal
18.104.22.168 / 15/09/2016 / 10:30 am