Regarding poor service from Micromax

I would like to complain you against the worst service of the reputed mobile company MICROMAX. I bought a smartphone of that company named CANVAS 4 on 10/08/2013 from Eastern Logica Infoway Ltd. Kolkata. The company provided a year of warranty. After the warranty period i found a problem with that handset. the authorized service center, SUPPORT MEDIA charged Rs.2400 for repairing it. after 2/3 month again a problem occurred. For this they again charged Rs.2400 and i submitted the handset on 4/05/2015 to the authorized service center SUPPORT MEDIA. and they gave a time of 15 days to return. but after 45 days they informed that there is a problem of “motherboard”, so they charged Rs.4000 all total. after 3 months passed, they r unable to return my handset. instead they offering me an old damaged handset, unmatched with my handset’s IMEI No. so i like to lodge a complain against MICROMAX INDIA, and claiming for the full value of the phone including the repairing charge and penalty for delay.

Prateem De
39/2(2nd floor),feeder road, Belghoria, Kolkata 700056, West Bengal
Email:] / 12/09/2015 / 3:22 pm

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