I have taken the connection of wi-fi from Tikona Broad-Band in the month of august,2017. The service of wi-fi is very miserable. i have complained many times on their helpline number 1121558880 but for a small period of time the problem solved. The connection is not working a single day smoothly. My many works left behind due to this problem. I have to loose my marks for the project in college due to this problem. I have paid full amount for 3 months in advance.They neither accept my request to return my money.
Mrityunjay Thakur
Greater Noida 201308, Uttar Pradesh
Email: mxxxxxxxxxxxx1@gmail.com
2 comments
Dear Mr. Thakur,
Greetings from Tikona.
With regards to your concern, please note that the resolution of the technical complaint reported by is in progress and once the issue is resolved we will update you accordingly.
Regards,
Tikona Care.
Dear Mr. Thakur,
Greetings from Tikona.
Kindly note that the technical issue reported by you has been resolved successfully.
Currently you are able to access uninterrupted services and no issue is observed in the backend.
For any further issues/queries please contact customer care number 1860 3000 3434.
Regards,
Tikona Care.