We purchased our Sony LED TV in May 2016.

Details of the TV

TV Size – 50 Inches
Model Name: KDL – 50W800D
Product 8D No: 18745401
Serial No. 8505596
Date of Purchase: May 09, 2016


1. Display is not working, showing Red and Blue patches all the time.
2. TV not viewable from the time we purchased the TV

Series of Complaints raised:

1. We’ve been raising this complaint from day one.
2. All the complain numbers raised – 34474361,
Latest Complaint Number: 035555233

3. Technician visited our place and told the board is defective, cable defective
4. Also raised a complaint with the dealer – Ezone
5. I’ve called up Sony customer care and the technicians at least 30 times.

I would like to formally raise a complaint agaisnt Sony for their defective product and worst customer service

Kindly do the needful.

Ramkumar Kaleeswaran
Bangalore 560076, Karnataka
Email: rxxxxxxxxxxxr@gmail.com / 05/11/2016 / 3:17 pm

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