Regarding poor support from Myntra

I faced very very bad experience with MYNTRA. This is regarding item number 16832827 and 16846932. I purchased about 6 sarees from MYNTRA title ‘BANARASI SILK WORKS’ and I returned 2 sarees because they are in used condition. I faced so much pain and discomfrt even for placing the return request. The return request has been cancelled every time it was placed. Finally after so many calls and emails it was placed. And this time there was no response even after 14 days after the item was picked up. Again I have to call and email the custimer care to even know the status. After wasting so much of time, they replied that they culd not do the refund as the items were in used condition. When I received the product itself the items were in used condition. They are again reshipping the used products to me. MYTRA does not provide any value to customer time and money. They simply do whatever they want to. Good Bye Myntra and flipkart as both of them are same.

manasa boppana
Hyderabad 50072, Telangana
Email: / 25/09/2016 / 12:36 pm

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