I hold a savings account with SBI. I have moved abroad 5 yrs ago and my SBI account was deactivated some 6 months ago. I have been writing to the SBI Branch at Jaynagar 4th Block to activate my account. They said my KYC docs are not updated. I sent them my scanned copies of Pan card and address proof and they updated after 3 months. After that the Branch Manager said I should send a letter instructing them to debit Rs.100 to make my account operative. Now they want me to deposit Rs.100 in person to the home branch. This doesn’t make any sense to me. Do they expect me to fly to India for just depositing Rs.100 in the branch. When I try to call them they disconnect the call multiple times pretending to transfer the call to Branch Manager who may have disconnected the call too. Even they respond to only one email out of 10 emails being sent. I am really annoyed at their behaviour.
Tiruchirappalli 6200001, Tamil Nadu