Regarding refund against TDR

This has reference to the TDR, filed against PNR no.8248194629 for the train 11466 JBP- Somnath Express. I had booked 3 rail tickets for 2 AC in the above train. All 3 tickets were waitlisted at the time of reservation. However, on the date of travel 16.07.2016 after chart preparation only one ticket under my name was confirmed and the other two were waitlisted. Hence, I alone travelled in the train. In the train I informed the TTE regarding the issue. I was told by the TTE that he will update the status against the passengers whose tickets were wait listed and I will have to file a TDR for the same and I will get the refund for those waitlisted tickets. However, the IRCTC/ Indian Railways has declined my TDR request on the following grounds ” NON TRAVEL CERTIFICATE NOT OBTAINED IN PARTIALLY CONFIRMED FAMILY TICKET” The TTE on repeated request has not issued me a certificate and told me the he will update the status in the system itself and there is no provision of issue of NON TRAVEL CERTIFICATE. Kindly help me in this regard.

Akash Singh
Bhopal 462016, Madhya Pradesh
Email: / 27/07/2016 / 9:20 am

1 comment for “Regarding refund against TDR

  1. ICF
    27/07/2016 at 2:58 pm

    As per prevelant rules, you have to obtain a certificate from the TTE for the passengers who have not travelled and this certificate needs to be filed with the TDR. Please refer to point 7 in your ticket. We suggest you write to the Chief Commercial Manager of the ticket issuing zone regarding your issue as the Railways’ record should show whether the vacant seats were allotted to others passengers.

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