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Regarding refund for failed transaction

I have transfer amount 4510 to nios.ac.in. through eazypay of icici bank. it been failed. i transfer 2nd 4511 through citrus pay nios hub it was succecss. one amount 4510 transfer to eazypay not refund yet. transaction no and refrence no is below 235205252608848 1068126754. central bank of india

affan ahmad
Dariyabad 225403, Uttar Pradesh
Email: axxxxxxxxxxxxxi@gmail.com


    • ICICI Bank Care on 13/11/2017 at 4:44 pm

    Dear Affan Ahmad,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on care@icicibank.com. Please mention the UID (a4kqo5) in the subject line of your email. Our official will assist you.

    ICICI Bank Customer Service Team.

    • affan on 15/11/2017 at 6:49 pm

    Dear Sir
    I sent a mail to your care but they responce me and said i have to give account no which i not have.
    i think you are not ready to refund my balance. because i send a mail with detail but your care not care any thing thank you
    if you are not able to assist us why do you let me tell your can not do anything.

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