Refund from Expedia.com – Rs.9,925/-:
Ms. Namrata Arora of ASHWINI LAYOUT, BANGALORE, KARNATAKA (Email: namratagrover27(at)gmail.com) For cancellation of a US domestic flight booked at Expedia.co.in, the customer care personnel told that Ms. Arora would get the refund in 6-10 working days after deduction of INR 1000. However, she did not get the refund. She posted her complaint with ICF on 30-11-2012 and finally got her refund by 8-12-2012.
Refund complaint against MakeMyTrip – Rs.32,444/-:
Rahul Lodha & Deepali Jain of Parsiwada, Maharashtra (Email: rahullodha26(at)gmail.com) had booked from Delhi to Leh (on August 3rd 2010) through Make My Trip (MMT) for August 15th , 2010 by Kighfisher. MakeMyTrip did not provide the ticket and on 09-08-2010 Mr. Lodha found out from Kingfisher that no such flight was schedule for the said date of booking. Mr. Lodha subsequently cancelled the ticket and requested for refund which was not fort…
Makemytrip - 19.08.2010
Complaint against allschoolstuff.com regarding partial delivery:
Shilpa Parulekar of Sewree, mumbai -15, maharashtra (Email: shylpa(at)yahoo.com) ordered some goods with Allschoolstuff.com by paying advance money. Goods were delivered only in part and for the remaining goods Ms. Shilpa had been sending repeated reminders but to no avail. She posted her complaint with ICF on 09-01-2013 and finally her issue got resolved by 15-01-2013.
Allschoolstuff.com - 15.01.2013
Waiver of Charges by ICICI Bank – Rs.1,100/-: Mr. Pankaj Sharma of Sikar 332001, Rajasthan was having a no minimum balance account with Rajasthan Bank which was later merged with ICICI Bank. However, after merger, ICICI Bank started charging for non-maintenance of minimum balance without notification to the customer. His repeated email to ICICI to waive the charges did not produce any result. He posted his complaint with ICF on 27-07-2016 and the matter was taken up with the bank. Finally, the …
Pankaj Sharma, Sikar 332001, Rajasthan
ABN AMRO complaints – ‘World is Yours’ fraud Transaction on credit card – Rs.9,990/-:
Ms. Sugandha of Noida (email@example.com) posted a complaint in the forum on 23-11-2009 with regard to fraudulent charging of her credit card account with Rs.9,990/- on 10-09-2009 under ABN AMRO Bank’s ‘World is Yours’ scheme. Her repeated requests to ABN AMRO to reverse this unauthorized charge were not attended to by the bank. ICF submitted Ms. Sugandha’s complaint to the bank on 24-11-2009 and th…
ABN AMRO - 08.12.2009
Replacement by Furniture Junction, Kolkata – Rs.53,000/-:
Sandhya Sinhamahapatra, East Beraberi, Kolkata – 700136, West Bengal (Email: sandhyasinhamahapatra(at)yahoo.com) booked two products in the exhibition of furniture at ‘Ice Sketting Ring’ from ‘Furniture Junction’ by giving Rs 1000 on 25th August 2012. Delivered product( Marble Dining Table(6+1)) was completely different from the ordered product & in case of 5 Doors Wardrobe with Mirror there was no change made but two drawers were vani…
Furniture Junction, Kolkata
Refund from Snapdeal – Rs.4700/- : Mr. Abey K Baby of Kottayam 686605, Kerala purchased an Aquagrand water purifier from Snapdeal in September 2016. After delivery, Snapdeal said they will not arrange installation in Kerala. The vendor said that they will not service Kerala. When the customer raised the issue, he was asked to send the product back to Snapdeal. The customer sent back the product by incurring courier charges but did not receive refund from Snadeal. He posted his complaint with I…
Abe K Baby, Kottayam, Kerala
Refund from Paytm – Rs.5,799/- : Mr. Kishan Kalariya of Bangalore had ordered one Sketechers brand shoes worth of 5799 INR/- from Paytm website order no 2824303633 and when he opened the box there was no shoes. He immediately reported this to PayTM with photographs / proof. Though PayTM assured refund but the it was not forthcoming even after repeated reminders by the customer. Mr. Kalariya posted his complaint with ICF on 07-03-2017 and the matter was taken up with PayTM. After follow-ups by…
Kishan Kalariya, Bangalore
Micromax Canvas service complaint – Rs.10,690/-: Mr Mayuresh Rashinker, Pune, Maharashtra was having issues with regard to servicing his Micromax Canvas 2.2 A114. The device was having problems even after changing the mother board and repeated services. Since the service center could not fix the problem, he posted his complaint with ICF on 24-11-2014 and the matter was taken up with Micromax. The customer subsequently got a new device.
Mayuresh Rashinker, Pune, Maharashtra
Refund from Snapdeal for return of damaged product – Rs.4,469/: Mrs. Lina Heredia of Mumbai, Maharashtra (russel_athaide[@]hotmail.com) ordered a “study table with 3 Drawers” from Snapdeal which arrived in damaged condition. Though snapdeal agreed to take it back they asked the customer to return the product with a reimbursable courier charge of Rs.400/-. However, the customer could not find any courier for Rs.400/- to deliver the product and Snapdeal were not willing to co-operate. Mrs. Lina po…
Mrs. Lina Heredia, Mumbai, Maharashtra