Regarding refund from Amazon for returned product

I bought from amazon.india [ Original Nokia/ Microsoft Lumia 1520 Touch & LCD Display Assembly With Original Battery – Company Pack worth Rs-9,999.00]. This Order Placed On 2-June-2016 Total: Rs-10,119.00 From DELHI Local Seller.
Order Delivered to my hand on 9-June-2016 afternoon around 1:30pm something, then after i’m opened the parcel and checked on my mobile a twice, the Display is very Clean and in good condition but the Display is not working and the back side Battery is looks like already Used and assembled from Another Mobile (the used sticker mark is there) then i’m Returned Immediately to the seller of Amazon.India, then the Amazon local Dealer pick-up my Return Product, from the next day of 10-june-2016 afternoon, i’m wait days for my refund 13-june-2016, but they don’t Refund So i called Costumer care then i asked to connect Tamil Costumer care, because i’m from Tamilnadu, then the call connected with Amazon-India Tamil Costumer Care Executive, he Resolved my problem that why they not refund, because 13-june-2016 evening only the return package reached Delhi… 1week later Still i don’t receive my money Cheque then again i make a call to the costumer care and spoke with Amazon-India Tamil Costumer Care Executive this time he said Saturday and Sunday is not working day for this process and even government Holiday, so i’m wait for more than 3/4 day’s, on 29-June-2016 i received my cheque 🙂 but the problem is i login Amazon.india by my face book id. so the cheque name is not my Bank passbook name, then again call the costumer care and explain everything to him, he said tare the cheque and send to the costumer care mail id and also change the correct name on your amazon id. then i do this all and the process starts on 2-july-2016 again. after 1 week i called costumer care he said in process… the after 4 day’s he said in process and he send some mail to the Amazon billing team, 1 weak late i called costumer care this time also he said he said in process and apoligized me. See Today the date is 30-july-2016 STILL I don’t Receive my Money Cheque, Really i’m Tired and Heart Broken 🙁 :'(
i don’t know about this site if this is True Please Take Some Action. Please :

Kamesh Kumar P R
Ponnammapet, Salem-1
Email: / 30/07/2016 / 3:10 am

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