Regarding refund from Axis Bank Lime App wallet

I have got message from Axis bank that they are interducing app for android mobiles and features are inculded that we can transfer our money from our creditcard to our bussies / friends.

It worked 2 months smoothly after that real bugs came into pictures.

One of my friend got adimited into hospital on 29th Dec , i thought of sending money from my lime account suddenly it react in diffrent way. I was not able to transfer my money from lime to my friend.

I have approched customer care they told there is updation is going some of the features are adding into the app that is the reason app is not functioning…it will take 2- 3 days to resumes back.

But after 2-3 days again i called and asked about my quiery still they suggest me to wait 2-3 days.

Today 8th Jan 2016, again i called lime contacts..they are telling some of the features are disbled you may not send back to any of your freind account.

So I loaded lime wallet with my credi t card , now all my 20000 got stcuked in lime wallet im not able to utilize by sedning to any of my freinds.

Request you to please help me in this reagrd. 20000 is big money to me.

Rajesh Challa
Chennai 600119
Email: / 08/01/2016 / 7:24 pm

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