We booked delhi-toronto tickets to visit our daughter. I couldn’t travel due to medical emergency in the family. My mom had heart attack few days before the travel date so I had to cancel my ticket but my wife still travelled as per the plan. While cancelling we explained the situation to clear trip and British airways. We were promised refund on phone so we cancelled the ticket. Since then BA and clear trip has been giving us a run around. No one responds and they have refused to refund now. I am a retired person and it’s a big amount for me.

Mukesh Kohli
Malviya nagar, New delhi 110017
Email: Kxxxxxxxxxxh@gmail.com / 16/04/2016 / 2:00 am

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