Regarding refund from Country Club

I have taken the Country club membership 5-6 months back from Faridabad and visited Shimla on June 21st through Country club the first time and my experience was so bad that i want to withdraw the membership. I am paying EMI of 5400 per month so from january till Juy i have paid around 40K + 8700 AMC so total of around 50K approx. I want that refunded . Whatever promises they have made are FAKE and seems like i became the victim of FRAUD.

1. I was told that after taking the membership i do not have to pay any amount but i have paid Rs 1000/- night.
2. I was told that car and guide will be provided for one day sight seeing but no such facility was provided.
3. i was told that 4-5 Star studio room will be provided but the rooms provided to me are very ordinary and no studio rooms are there.
4.No discounts on Food as committed at the time of taking the membership.
5. I was told that i can split my vacation days i.e 6N 7D but i got to know now that by doing that i am loosing one day of my vacation

I am calling on customer care but no one is picking up the phone and also not replying on mu email. It is really frustrating and mental torture.

Anil Kumar
Faridabad 121002, Haryana
Email: / 22/07/2016 / 3:09 pm

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