Regarding refund from Go Ibibo

I made a payment of 15662 rs on goibibo using payumoney on 10th august for booking a flight ticket. Mistakenly the amount was deducted twice and was refunded back by goibibo to pauymoney. I got a confirmation from payumoney that refunded was intiated on 18th august but till 31st august i have not received any refund in my account. Whenever i call the customer care they say they will call back but i never recieve any call.

Payment id: (114692146)
Reference number: IG0CMSZKH3.

I asked my bank i.e., SBI and they said they didnt receive any such amount or the reference number. Please help if possible or revert back if any other details required

Pankaj Jagtapi
Khargone 451001, Madhya Pradesh
Email: / 31/08/2016 / 7:02 am

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