Refund of affiliate payment by Snapdeal – Rs.11,883/- : Mr. Rahul Aggarwal of Budhlada 151502, Punjab had been promoting Snapdeal products from his site/group as an affiliate. From last 11-12 months he sent over 20-25 mails to Snapdeal affiliate team for dues but till no payment was received. He posted his complaint at ICF on 13-07-2017 and the matter was taken up with Snapdeal. After follow-ups, Mr. Aggarwal got issue resolved on 02-08-2017 but mutual understanding for settlement with Sn…
Mr. Rahul Aggarwal, Budhlada, Punjab
Website renewal was not done inspite of payment – Rs.2,404.50:
Suresh Thiagarajan of Basavanagar, Bangalore, Karnataka (Email: suresh_jewels(at)yahoo.com) had paid an amount of Rs. 2404.50 towards the domain renewal and hosting charges as of 20th Nov 2012 to Internet Worldwide, Bangalore – 560006 on 20/11/2012. The domain was due to expire by 12th Dec 2012. He also received the invoice for the amount paid and was assured that the domain will be renewed from 13th Dec 2012 to 12th Dec 2013. H…
Refund from Hike wallet – Rs.8000/- : Kishor Kunal of Gomti Nagar, 226010, Lucknow, Uttar Pradesh had loaded Rs.8000 in his Hike wallet. However, later when he tried to withdraw money to his bank account, he was unable to do so. The option of withdraw money was not working whenever attempted and there was no response to his emails. Mr. Kishor posted his complaint with ICF on 11-01-2018 and the matter was taken up with Hike. Mr. Kishor got his money back on 25-01-2018.
Kishor Kunal, Gomti Nagar, 226010, Lucknow, Uttar Pradesh
Refund from Flipkart – Rs.5,999/-: Mr. Dinga Sailo of Aizawl 796001, Mizoram ordered a mobile handset from Flipkart.com on 6th January 2015 for Rs.5999/-. When the parcel was deliver, he found journals and magazines instead of mobile device. He reported this to Flipkart but no steps were taken to resolve the issue. He posted his complaint with ICF on 24-01-2015 and the matter was taken up with Flipkart. The customer finally got his money back on 30-01-2015.
Mr. Dinga Sailo, Aizawl 796001, Mizoram
Refund from Homeshop18 – Rs.1099/-
Bharti Jain of Ajmer, Rajasthan (Email: jbharti2k(at)gmail.com) ordered a pendant set (from Grace Collection by Knex) from Home shop 18 on 8th Oct. and requested to deliver it by 16th as a gift it to her mother. There was a delay in executing the order and the customer had requested for cancelling the order. However, the product was delivered but were found to be defective. Customer raised a complaint with Homeshop18 which was not resolved till she posted he…
Complaint against Yatra.com for refund – Rs.2,428/-:
Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app…
Yatra.com - 25.07.2009
Refund from Expedia.com – Rs.9,925/-:
Ms. Namrata Arora of ASHWINI LAYOUT, BANGALORE, KARNATAKA (Email: namratagrover27(at)gmail.com) For cancellation of a US domestic flight booked at Expedia.co.in, the customer care personnel told that Ms. Arora would get the refund in 6-10 working days after deduction of INR 1000. However, she did not get the refund. She posted her complaint with ICF on 30-11-2012 and finally got her refund by 8-12-2012.
Refund against charges in excess of MRP – Rs.226/-: Mr. M Navaz of Mangalore, Karnataka (Email: mubeennavaz[@]gmail.com) had ordered 1Kg Pigeon Baby Laundry Detergent Powder through Amazon.in on 26-10-2014 alongwith other items vide Amazon.in Order no. 402-7074521-4551556. He received the consignment on 29-10-2014 but found that the MRP for 1Kg Pigeon Baby Laundry Detergent was printed as Rs.499 on the packet whereas Amazon had charged Rs.775 for the product. He sent a complaint to Amazon.i…
M Navaz, Mangalore, Karnataka
MakeMyTrip makes short-payment of refund amount – Rs.2,064/-
Mr. Girish Kumar Khare of Kanpur had posted a complaint with us on 07-07-2009 with regard to the short-payment received from MakeMyTrip towards cancellation of Tatkal Waiting List ticket for Kanpur to New Delhi route. The Forum took up the matter with MakeMyTrip and could successfully obtain the full refund for Mr. Khare.
Makemytrip - 07.07.2009
Replacement of Chimney by Kutchina – Rs.19,900/- : Subhajit Dey of Ambagan, Kolkata 700028, West Bengal purchased a Kutchina kitchen chimney (Model Name – Smarty) on the 08/06/2017. From the 3rd day of purchase, he started facing problems of “Oil leakage”. Even after three visits by the technician the chimney could not be repaired and the customer requested for replacement. After not getting any support from the company, Mr. Dey posted his complaint with ICF on 25-08-2017. The matter was taken…
Mr. Subhajit Dey, Ambagan, Kolkata 700028, West Bengal