Regarding refund from Makemytrip

I booked a flight ticket on make my trip app. Booking reference is NF7204466966894. The flight got cancelled by the airline. I contact make my trip and they tell me to cancel the booking from the app again. I do it. And later I get a email saying refund of Rs.75 processed. I paid Rs.1841. I call customer care and I was disconnected 3 times without giving any proper information. The fourth time I get a supervisor and he tells me this is due to the coupon applied. So they had a offer of 2016 cashback bonus for booking. Now I paid with money and they are not refunding money because they gave a site bonus. This is fraudulent. These ppl have to refund the money. This is fooling the customer at it’s peak.

Anirban Jana
Ullagaram, Chennai 600091, Tamil Nadu
Email: / 14/02/2016 / 7:54 pm

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