Today i received a message from Reliance (GSM) in which they were providing me an offer of unlimited 3G data with full speed for 28 days in ?289. So i recharged this offer from a retailer. Till now everything is going perfect i got unlimited plan, exact validity but main problem starts from here. They said earlier that speed will not be reduced but i’m not getting speed of 3G not even 2G. I am getting an average speed of 5kbps. I have another Reliance (GSM) 3G sim and in this sim i’m getting approx speed of 700kbps with normal 3G monthly plan.

In my area 3G network is also strong and my phone supports 3G as well. this is first time i’m facing this problem
I felt that reliance has cheated me not only me but they were cheating many more as i googled i found that this issue us common to those who received this offer message.

So i would like that consumer forum will look at this major issue and i hope that this forum will definitely solve our issue.

Ankit Raj
Purvi Panchsheel Nagar Takiyapar Danapur Patna Bihar, Patna 800012, Bihar
Email: / 29/07/2015 / 10:18 pm

This article has 2 comments

  1. Dear Ankit,

    We would really be happy to address your concerns, hence request you to share the required details here using a PC: we will have our officials to get in touch with you.

    Reliance Communications

  2. Reliance 3g is enough fast like vodafone. But the u’ll not get that speed by the apn sent by reliance. U have to cnfigure it manually.
    Delete all apn, create a new apn and configure this. Others leave as it is. After save the apn go to your network settings. Choose network operator manually. Restart your phone. Enjoy.

    Name: Reliance Telecom Kolkata
    APN: rcomnet
    APN type: default

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