Refund from Shoper.in – Rs.3,256/-: Ms. Reena Panchal of Thane, Maharashtra placed order # SHOPER1021 with Shoper.in. She made payment through EBS which was confirmed by email from EBS dt.09-03-2017. The customer however did not receive the product and there was no response from Shoper.in to the customer’s email. Ms. Panchal posted her complaint at ICF on 20-03-2017 and the matter was taken up the parties concerned. After follow-ups, Ms. Panchal got her money back by 01-04-2017.
Reena Panchal, Thane, Maharashtra
Refund from Homeshop18 – Rs.1099/-
Bharti Jain of Ajmer, Rajasthan (Email: jbharti2k(at)gmail.com) ordered a pendant set (from Grace Collection by Knex) from Home shop 18 on 8th Oct. and requested to deliver it by 16th as a gift it to her mother. There was a delay in executing the order and the customer had requested for cancelling the order. However, the product was delivered but were found to be defective. Customer raised a complaint with Homeshop18 which was not resolved till she posted he…
Refund from Jabong – Rs.1208/- : Ms. Pinky Das, Kolkata ordered products from Jabong of Rs. 1208/- on 16th August 2015 Order number 160816185908143 by using my credit card via Paytm Gateway. Due to delay of delivery, the order was cancelleded. Jabong said they have initiated the refund on 21st August 2016 and their transfer is successful and the refund was done to Paytm. However, no refund was received in the PayTM wallet even after a month. Ms. Das posted her complaint with ICF on 30-09-2016 …
Pinky Das, Kolkata
Refund from Snapdeal – Rs.18,999/-: Ms. Dhanya Nair of Pathanamthitta, Kerala (dhanscn[at]gmail.com) placed an order with Snapdeal for a Samsung Galaxy S4 Mini i9192 Black Mist on Cash on Delivery basis. She could not open the courier before making the amount. However, after making the payment, she was astonished to find 2 pieces of wood and one piece of stone in the case instead of the mobile. Blue Dart courier company lodged a complaint with Snapdeal and Ms. Nair also lodged a complaint …
Refund from Jet Airways – Rs.6,795/-: Ms Meenakshi Babu of Chembur, Mumbai 400071, Maharashtra (Email: meenababu[at[hotmail.com) tried to book a ticket to Coimbatore through Jet Airways operator for travel on 09-04-2014. After going through all the steps and taking all the details, the operator said the ticket could not be booked due to their system error. Ms. Meenakshi Babu therefore booked the ticket online. However, when she check her mail box she was surprised to see two bookings (includin…
Complaint against Yatra.com for refund – Rs.2,428/-:
Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app…
Yatra.com - 25.07.2009
PVR ticket booking problem Rs.1,015/-:
Sanchit Thakur, Chandigarh, UT (Email: sanchitthakur(at)illuminz.com) booked 7 tickets from PVR’s website on Monday 23rd of April, 2012 at about 6 pm. He got the confirmation form the Bank that Rs. 1015.00 have been deducted from my account and paid to PVR Limited in Gurgaon. However, he got no confirmation whasoever from PVRe. When he went to the ticket counter to collect the tickets, he was told that the tickets were not booked. After verifying this …
Memory card not delivered by Homeshop18 – Rs.299/-:
Satish.R of Chennai, Tamilnadu (Email:firstname.lastname@example.org) ordered Sandisk 4GB memory card In HOMESHOP18 ON LINE on 16-10-12 and was informed that the same will be delivered in 6 days. Until 2nd November the product was not delivered and Mr. Satish posted his complaint with ICF. The matter was taken up with Homeshop18 and Mr. Satish finally got the refund for the product.
Homeshop18 - 04.11.2012
Refund from Ekstop – Rs.1,150/-: Mrs. Dhruti Desai of Mumbai had ordered for 10 kgs moongdal with Ekstop 17-12-2014. Even though payment was made order was not delivered. She posted her complaint with ICF on 19-01-2015 and the matter was taken up with the parties concerned. Customer finally got her money back on 02-02-2015.
Mrs. Dhruti Desai, Mumbai
Refund for defective product from Homeshop18: Mr. Suman Macherla of Moula Ali, Hyderabad, Andhra Pradesh
(Email: mac.sum[at]gmail.com) purchased Wespro charger(order no:948245695 from HomeShop18 and received a defective product on July 8th 2014. As per return policy he mailed them on 9th July 2014 but did not get any response for his mails and telephone calls. He posted his complaint on 22-07-2014 and the matter was taken up with Homeshop18. Mr. Macherla got refund by 27-07-2014.
Moula Ali, Hyderabad, Andhra Pradesh