Regarding repairing of HP laptop

Purchased HP Laptop model HP15-b140tx TS Sleekbook for my daughter (student) from M/s Unitel, Asansol authorised showroom of HP products on 20/05/2014. From 11 month(April) problem started in On/Off, and touch screen, shown to deal)er; they said call booked for repair. No one attended and finally on 21/06/15 complete shut down occured. I was afraid that they will now tell One year of waranty passed but after lot of discussion i had deposited laptop on 29/06/15 alongwith copy of purchase invoice. After repeated follow up on 17/08/15(50 Days later) they called us to takeback repaired laptop and on checking at the shop itself I found touchscreen is not working. They made a call to repair centre and said us that Call of repair Re opened, it is a minor problem, take laptop and we will call you within 10 days. Still waiting. Now they are not responding to my mails and calls.

SHAMBHU SAH
CHELIDANGA, ASANSOL 713304, West Bengal
Email: shambhuasansol]@gmail.com
117.205.150.175 / 09/10/2015 / 3:23 pm

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