Regarding replacement of American Tourist Backpack

I have purchased American Tourist Backpack on 14th September 2014 from Ahmadnagar Military Canteen. It is having 18 months warranty period. Now after use, bag is unrepairable as stitches has come out from their place at its back side. At the time of purchase, Seller told me that the bag can be replaced at any American Tourist shop. Still now I have visited two shops in the Naski City, Military canteen at Deolali and also visited two times to A’nagar Military Canteen, they are saying the bag is replaceable but we cant replace it here. I have called their officials but they also not responding properly. I have wasted my time as well as money of Rs.1500/- in visiting the shops. Also, I am getting mentally tired as shops are not responding well. Kindly help me in replacing the same as it is unrepairable

Ajay Patil
Maharashtra Engineer Research Institute, Nashik 422004, Maharashtra
Email: / 03/08/2015 / 3:07 pm

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