Regarding return of products to shopclues

We have ordered for 2 sets of RF armless dining chairs (each set ?1299,2 sets ?2598,cash on delivery ) from on 9 December 2015. We received the order on 15 December 2015, afternoon. In the meantime we found the same product at a lower cost of ?800(each chair ?150 from a local company).So we decided to return the product and we had put a request for return on 15 December, night. But we got a reply that our return request is closed because they have delivered the same product we have ordered. Please help us to get a refund and our products returned.Thanking you

Sainath Chinthareddy
Vanasthalipuram, Hyderabad 500070, Telangana
Email: / 23/12/2015 / 8:30 pm

1 comment for “Regarding return of products to shopclues

  1. ICF
    25/12/2015 at 9:12 am

    This is not a valid reason for returning the product. You had ample time to compare and decide before placing the order. Unless the seller or portal offers a low price guarantee you can not ask for returns.

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