Refund from Expedia.com – Rs.9,925/-:
Ms. Namrata Arora of ASHWINI LAYOUT, BANGALORE, KARNATAKA (Email: namratagrover27(at)gmail.com) For cancellation of a US domestic flight booked at Expedia.co.in, the customer care personnel told that Ms. Arora would get the refund in 6-10 working days after deduction of INR 1000. However, she did not get the refund. She posted her complaint with ICF on 30-11-2012 and finally got her refund by 8-12-2012.
Repair of Micromax Tab: Mr. Akash Pandey of Rajajipuram, Lucknow 226011, UP submitted his Micromax tablet to their service centre on 11-06-2016 for out-of-warranty service. However, even after two months, the tablet was not repaired. He posted his complaint at ICF on 14-08-2016 and the matter was taken up with Micromax. Finally, Mr. Pandey got his table serviced free of cost and the issue was resolved by 05-09-2016.
Akash Pandey, Rajajipuram, Lucknow
Refund from Indiaplaza – Rs.1,999/-
Mr. Sundaresan pillai of Kariavattom P.O, trivandrum-695581, Kerala (Email: pillaicampus(at)gmail.com) ordered for a Bluetooth hands free, as per their description in the web site of INDIAPLAZA.. But the item they sent was a different item. When Mr. Pillai informed them about the wrong item, he was asked to send the item back and they would replace with right item. But they send the same item back in a new packing! When Mr. Pillai contacted Indiaplaza agai…
Refund from Paytm – Rs.1095/-: Mr. Paresh Shah of Vesu, Surat made a recharge from my mobile for payment of Dish TV of Rs 1095. The transaction failed but the amount was deducted from his credit card. Even after a month he did not get his money back. He posted his complaint with ICF on 28-09-2016 and the issue was taken up with Paytm and the customer got his money back by 30-09-2016.
Paresh Shah, Vesu, Surat
LIC not reissuing survival/maturity benefit cheque:
Ms. Neetu Singh, Hyderabad, Andhra Pradesh LIC policy matured on 27-02-2013 but the maturity cheque was despatched to the old address even though she had provided the required NEFT mandate with new address. LIC said it will take time to get back the cheque and issue no payment instructions. She posted her complaint at ICF on 01-04-2013 and subsequently got the amount by 12-04-2013.
Life Insurance Corpn. of India - 12.04.2013
Refund from Shopclues.com – Rs.518/-: Ms. Taniya Roy of Durgapur, West Bengal (misstaniyaroy[@]gmail.com) had ordered for a men’s wool blazer (order no: 21943503) from Shopclues.com on 5-Oct-2014. The product which was delivered was a different one and she requested for return and refund. Though the request was approved Shopclues did not take any step to pick-up the product and refund the money. Ms. Roy posted her complaint with ICF on 29-10-2014 and the matter was taken up with the portal and f…
Taniya Roy, Durgapur, West Bengal
Complaint against Yatra.com’ for Cash Back offer – Rs.1980/-:
Mr. Sai Shankar of Hyderabad (sn.saishankar(at)ril.com) bought tickets through Yatra.com by credit card on 27.03.09 (round trip Hyderabad to coimbatore). Cash back of Rs.1980/- was promised to be credited to his credit card account within 30 days from date of travel (10th &onward 13th Apr’09-return). Mr. Sai Shankar had followed up for more than 15 times on STD phone , but everytime he was told that there was a technical problem …
Yatra.com - 08-08-2009
Delayed delivery by Niteo Furnitures – Rs.5,700/-: Mr. Chandraprakash of Thane, Maharashtra (Email: cp_ecs[@]yahoo.com) booked a Regular 5-shelf shoe rack from Niteo Furnitures at BKC Furniture Expo vide bill no. 3316 dated 24/08/2014. He had paid an advance of Rs. 1000/- also. In the bill the delivery date mentioned was 2 weeks. Also the sales person committed that the delivery will be made in 2 weeks time. However, even after passing of 2 weeks delivery was not made and he was given false as…
R.R.Chandraprakash, Thane, Maharashtra
Refund from Neartion – Rs.326/-: Mr. Sd Bhatia of Agra 282005, Uttar Pradesh placed an order for Sandisk 16GB pendirve with Neartion on 15.01.2017. However, even after two months the product was not delivered and no refund made. Several reminders by customer went in vain and Mr. Bhatia posted his complaint with ICF on 05-03-2017. The matter was taken up with Neartion and PG service and after rigorous follow-up the customer got refund by 28-04-2017.
Sd Bhatia, Agra 282005, UP
Discount money from Shriram Transport Finance agent – Rs.5000/-: Mr. Arnab Sengupta, Bangalore, Karnataka (dream_arnab[@]yahoo.com) posted a complaint on behalf of his mother with regard to non-receipt of discount/commission from the liaison officer of Shriram Transport Finance. He posted his complaint on 01-09-2014 and the matter was taken up with the authorities concerned. Mr. Sengupta finally got his money by 10-09-2014.
Mr. Arnab Sengupta, Bangalore, Karnataka