Regarding sale of used memory card from PayTM vendor

I ordered combo offer of two memory cards both of 32 gb on 06-October-2016 by online payment, the address was of lucknow my friends home, the product we received on 13-october-2016, what I received was totally different from what was ordered, it consisted one 32gb card and one 64 gb card, there were songs and videos present in the 64 gb card also they stopped working after a while, I requested return on 16-October-2016 got a message but nothing happened, contacted paytm on that matter this time pick up details were given by email the decided day was 23-october-2016, on that evening I was notified return rejected cause no one picked the phone, I confirmed this with my friend he said there were not single call made to contact them, contact details were same at the time of delivery yet the product was delivered but for return pick up that information became insufficient, I contacted paytm again yesterday by email and also by call there is no response till now. I am attaching screenshot of paytm app, if any more details needed please ask

Ayush Srivastava
Vivek Nagar, Sultanpur 228001, Uttar Pradesh
Email: axxxxxxxxxxi@gmail.com
103.251.220.120 / 24/10/2016 / 11:34 pm

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