Refund from Citrus Checkinns – Rs.20,000/-:
Mr. Vineet Mampilly of Navsari, Gujarat (Email: vineet.tm[at]gmail.com) paid on 15-04-2013 a sum of Rs.20,000/- on the basis of the vacation packages offered by the representatives of Citrus Checkinns. However, later he found that the offers were not valid and Citrus Checkinns failed to honor them. Mr. Vineet Mampilly requeted for refund of his payment. As the refund was delayed he posted a complaint with ICF on 18-05-2013 and after pursuing the com…
Navsari, Gujarat - 24.05.2013
Refund from Snapdeal – Rs.440: Ms. Shikha Tripathi of Mumbai 400022, Maharashtra ordered a saree and received an empty plastic bag with nothing inside. She registered her complaint with Snapdeal and also requested return. However, Snapdeal refused customer’s complaint by telling the the account would be suspended. Customer posted her complaint with ICF on 31-07-2017 and the matter was taken up with Snapdeal. After several follow-ups the customer finally got her refund by 18/08.
Mumbai 400022, Maharashtra
Complaint against MakeMyTrip.com for non-receipt of ticket/refund – Rs.8,871/-:
Mr. Jaikesh Sudheer of Bangalore (princejake(at)gmail.com) had tried to book a ticket from Dubai to Bangalore on 11-03-2010. The payment was from his ICICI bank account but no ticket was issued by MakeMyTrip. Inspite of his various calls to the cutomer care he neither received the ticket nor the refund. ICF pursued his complaint with MakeMyTrip.com and Mr. Sudheer finally received the refund on 22-03-2010.
Mr. Jaikesh Sudheer, Bangalore - 22.03.2010
Refund from Neartion – Rs. 4,490/-: Mr. K Ramu of Naimnagar 506001, Andhra Pradesh ordered a product on nearton on 28/12/16. His order id was 2448248 and he paid by debit card amount Rs 4490/-. He neither got the product nor refund. He posted his complaint with ICF on 20-01-2017 and the matter was taken up with the parties concerned. After follow-ups, Mr. Ramu finally got his refund by 15-02-2017.
K.Ramu, Naimnagar 506001, Andhra Pradesh
Refund from Paytm – Rs. 5,828/- : Mr. Mangesh Sable of Navi Mumbai, Maharashtra ordered a Fly F50Q (Blk+Slv) (Black) on 28/04/14. But the supplier (edge infotel) had sent 18 month old imported Fly 50S. Mr. Sable returned the phone with Paytm reverse courier. But he did not receive any replacement or refund. He posted his complaint on 13-06-2014 and the matter was taken up with Paytm. Finally, the refund was processed on 21-06-2014.
Vashi, Navi Mumbai, Maharasthra
Refund from snapdeal.com – Rs.22,000/- : Salil Tripathi of Chinchwad, Pune-411019, Maharashtra (saliltripathi.8889[@]outlook.com) ordered Iphone 4 through snapdeal.com on 12th Nov 2014. He did not receive the product though the company gave a non-existing Bluedart AWB. The customer asked for refund but the refund was not forthcoming. He posted his complaint with ICF on 25-11-2014 and the matter was taken up with snapdeal.com. Mr. Tripathi finally got refund by 15-12-2014.
Mr. Salil Tripathi, Chinchwad, Pune, Maharashtra
Replacement of phone by Micromax – Rs.9,600/-: by Mrs. Sunita Sharma of Kota -324005, Rajasthan bought Micromax A108 mobile on August 13th 2014 from authorised dealer. After 3 months touch started creating trouble. Micromax service center detected hardware issue and said replacement needs to be made. Even after 40 days the device was not repaired. She posted her complaint with ICF on 29-12-2014 and the matter was taken up with Micromax. Micromax kindly agreed to replace it with a new device a…
Sunita Sharma, Kota. Rajasthan
Complaint against Syberplace for refund – Rs.11,476/- : Ramya Gopinath of Chennai 600006, Tamil Nadu ordered 2 mobiles. She later cancelled one order and was waiting for the other order. However, she neither received refund for the cancelled order nor the product for the other order. There was no message from company regarding product delivery or refund. She posted her complaint with ICF on 22-03-2016 and the matter was taken up with the parties concerned. After much follow-up and guidance, th…
Ramya Gopinath, Chennai 600006
Refund from United Travel – Rs.30,000/-: Mr. Shreenath Deshpande of Bangalore had paid Rs.30,000/- to United Travel agents towards booking of Simla-Manali-Agra package. The amount was deposited into the agents Indian Bank account on 30/11/2016. However, after receipt of the money, there was no response from the agent even after repeated emails. Mr. Deshpande posted his complaint with ICF on 08-12-2016 and the matter was taken up with the agent. ICF also guided Mr. Deshpande to submit a formal c…
Shreenath Deshpande, Bangalore
Refund from Travelchacha – Rs.1,41,130/– – Mrs. Rama Priya Prakash Rao, Hyderabad had paid money to Travelchacha on 03-05-2014 for Singapore package. Just before 3 days, the customer was shocked to know that no bookings were done and the company assured full refund. However, the refund was not forthcoming and the customer was given a future date everytime. The customer posted her complaint with ICF on 05-12-2014 and the matter was referred to Travelchacha. Travelchacha was not forthcoming in re…
Mrs. Rama Priya Prakash Rao, Hyderabad