I have tried booking air tickets on dated 02 August for two times amounting Rs.12,154/- and 11,916/-. However both transaction were successful and after some time I received message of transaction rejected by vendor. Then I got refund of Rs.6117/- in PAYTM wallet same day. On August 06 I received Rs.5799/- and Rs. 6037/- in my bank account.
Therefore total amount debited from my account is Rs.24,070/- , but amount refunded is Rs.17,953/- which is less by Rs.6117/-
I have raised the query immediately after realisation, however neither got proper reply from PAYTM nor the refund of payment.
Therefore I have to take one step further for complaining the said issue on this platform. Now I have stopped all my transactions through PAYTM and switched over to snapdeal and flipkart. Also I am ready to take legal help in this matter.
Ruikar colony, Kolhapur 416005, Maharashtra
126.96.36.199 / 18/09/2016 / 1:24 pm